The call you missed just texted you back.
When your phone rings and everyone’s on a job, FrontlinePros answers by text within seconds — from a number that names your shop. It holds the conversation for you: what broke, how long it’s been going on, where they are, when they’re free, and a photo when one would help. Then it hands you a job card, before the customer has called anyone else.
Call (680) 203-2310 — see it workHow it works
Ring it and let it ring out. You’ll get the same text your customer would.
What your customer sees, from a number that names your shop.
The problem
Every unanswered call is a customer dialling the next shop on the list.
You can’t stop to answer the phone with your hands inside a machine, and by the time you call back that evening, the job is gone.
Voicemail doesn’t fix it. Most people won’t leave one, and the ones who do just say “call me back.”
How it works
- Your phone rings as normal.Nothing changes. You answer whatever you can.
- If nobody picks up after 20 seconds, we text the caller.From a number that names your shop, not some 1-800 line.
- It asks the questions you would have asked.What’s doing what, since when, whether it’s still running, where they are and when they’re free — and a photo when a photo saves you a trip.
- You get a job card.Customer, address, equipment, what they said, what it screened out, and anything they sent. Ready when you finish the job you’re on.
It’s a conversation, not an upload form
The photo is one question out of many, and on plenty of jobs it never asks for one. What it’s really doing is the front-desk work you don’t have time for.
What lands on your phone
A work order, not a voicemail.
Everything you need to price the job and load the van, written down before you wipe your hands.
It never guesses. If the model plate isn’t readable, it says so rather than sending you the wrong part number. A wrong model number is worse than no model number.
The job card, waiting when you finish the job you’re on.
What doesn’t change
- You keep your number.Nothing to port, nothing to re-print, nothing new to answer.
- You keep your phone company.We don’t touch your voice service.
- You answer first, always.It only steps in after 20 seconds of ringing.
- You can switch it off in one dial.We show you the code on day one.
Built for three trades
Founding member offer
Five shops in Florida. Free for life.
In exchange you tell us what’s wrong with it while we build it, and once it’s saved you five calls, you give us a short video saying so.
After that it’s $49 a month. Setup is free.
Questions
- Do I have to change my phone number?
- No. Calls ring your existing number on your existing carrier. We only pick up the ones you don’t.
- What if I answer the phone?
- Nothing happens. It only triggers on an unanswered call.
- Does the customer know it’s automated?
- They know they’re texting your shop. It’s brief and it’s polite, and it never pretends to diagnose anything — it asks questions and hands you the answers.
- What if the photo is unreadable?
- It tells you it couldn’t read it rather than guessing.
- What does it cost to set up?
- Nothing. Ten minutes on the phone and one code dialled into your handset.
- What if a customer replies STOP?
- They stop hearing from the system immediately and we keep a record so it stays that way. You can still call them back yourself.
Stop losing the call you couldn’t get to.
Ten minutes to set up. Nothing to install. Five founding spots.
Or leave us a note and we’ll ring you back.